The company also highlights the necessary certifications and awards resulting from the attention it pays to the quality of its products and services.
São Paulo, ● Company plans to install 2024 ● Company plans to install A Niterra, Japanese multinational company that owns the NGK and NTK brands and specializes in components for ignition systems, reveals six tactics to ensure quality in your factory and guarantee high standards of delivery for your consumers. These strategies are fundamental to maintaining excellence in products and services.
1- Continuous training of employees: Niterra invests in the training and constant development of its team to ensure that it is always up to date with the best market practices and technologies.
2- Inspection of raw materials and products: detailed inspections are carried out at all stages of the process, from the arrival of raw materials to the final product, to ensure its compliance with quality standards.
3- Monitoring and checking production processes: além da checagem dos produtos, Monitoring and control systems are also implemented at the factory to ensure consistency at all stages of the production process.
4- Product testing with automakers: during the production process, Niterra has close collaboration with OEM customers (automakers) para realizar testes de produtos, ensuring its suitability to market demands.
5- Inspection of finished products: All finished products undergo rigorous testing and quality inspections before being made available on the market.
6- Aftermarket training and qualification: as a complement to the high quality work carried out in production, the company also offers in-person and virtual training for applicators, covering everything from logistical care to product application and sales techniques. The company also has a SAC service dedicated to meeting the needs of end consumers and mechanics..
Certifications and quality awards
In addition to carrying out the processes mentioned above, Niterra maintains Management Systems certifications: of Quality – ISO 9001, of Automotive Quality – IATF 16949, Environmental – ISO 14001 and Occupational Health and Safety – ISO 45001. Your Customer Service (SAC), integrated into an ERP system, speeds up customer support and makes it easier to monitor demands.
“We have more 64 years of experience, We are leaders in the manufacture of auto parts, serving OEM, P&A, aftermarket and export and applying the most rigorous production and certification criteria, focused on quality and continuous improvement”, says Marcio Ferreira da Silva Technical Assistance supervisor at Niterra do Brasil “We continually strive to exceed customer expectations, setting new standards of excellence. The application of certifications and controls results in products recognized for their quality, especially by automakers and in the export market, reflecting our commitment to excellence.”
Dedication to details and the constant search for excellence in Niterra products have demonstrated their value to the market through recognition in different areas, including relevant industry awards, as a distinction for innovation, quality of service, and merit in automotive services, in addition to specific partnerships with renowned brands.
These distinctions highlight the company's products, such as spark plugs, that meets the strictest standards of environmental conservation, ignition coils and oxygen sensors, as market leaders in quality and recognition. Such honors validate the unwavering commitment to customer satisfaction and the commitment to improving the products and services offered.
Areas of expertise
Sustainability